FAQ’s & Warranty Info

Vista & Llumar Solar Control Window Films are warranted against:
  • Crazing
  • Peeling
  • Demetalizing
  • Bubbling
  • Delaminating
  • Discoloration
When properly installed in accordance with manufacturer’s film to glass recommendations in suitable interior surfaces of glass windows by a duly authorized dealer. This warranted is extended to the original consumer for as long as they own and live in the home where the Vista or Llumar Solar Control Window Film was installed and not transferable. If the film fails to comply with the warranty, the manufacturer will replace the non-conforming or defective film (Labor & Materials) at no cost to the consumer.
FAQ’s & Warranty Info


Pro-Film has been providing in-home consultations and high-quality installations through the northeast for the past 15 years.

Window Tinting FAQ PRO-FILM CT

Frequently Asked Questions

We have dual pane windows. Can they be tinted?2018-05-04T16:56:02+00:00

Dual pane windows are very common in homes these days. Dual pane or thermal pane has two pieces about 1/2″ apart with gas sealed in-bhasen. The answer is yes! Your windows can be tinted but certain guidelines need to be followed, because dual panes are more vulnerable to stress than single pane windows.

Will the film reduce my heating and cooling costs?2018-05-04T16:55:21+00:00

Yes, in the winter the film and Vista Window Film helps to insulate the glass and keep heat in, reducing heating costs. In the summer, the film controls the solar heat gain thus reducing your cooling costs.

Will the film make my windows or room look dark?2018-05-04T16:54:56+00:00

No, most films including Vista Window Film can hardly be detected.

How long will the Window Film or Vista Window Film last?2018-05-04T16:54:11+00:00

Residential Window Films carry a lifetime warranty against any type of cracking peeling, discolor warrantying, or delamination as well as defects in workmanship.

What can I use to wash the tinted windows?2018-05-04T16:53:24+00:00

Use Windex, Glass Plus or soap & water with a rubber squeegee, soft cotton cloth or paper towels. Avoid using anything abrasive.

PRO-FILM has been providing in-home consultations and high-quality installations through the northeast for the past 20 years.

Call (860) 482-3345 or Toll-Free: (877) 311-FILM or email for an appointment and a Free Estimate which will establish the project scope and the right film or product to meet your specific needs.

Business Hours: Call or email to set up a free in-home consultation.
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