You were so helpful, patient, and willing to be flexible with us...
TO: TIM VAN DEUSEN
FROM: SARI MAX-FISS
RE: INSULATED WINDOW TREATMENT
We have been extremely satisfied with the window film you installed several months ago. There has been a noticeable difference in the reduction of glare - especially in the warm weather, coming in off of the lake, as well as a measurable reduction of heat loss since the cold weather began.
You were so helpful, patient, and willing to be flexible with us regarding all the decision-making which went on prior to the application.
You are one of the true professionals I have dealt with in the service industry. You are prompt, efficient, polite, and leave no trace of mess behind. If only every service person to come through my home could be like that! My housekeeper doesn't even put everything away at the end of a cleaning session!
Thank you for doing such a good job.
Tim, it was the pleasure of having you come in to our home...
I wanted to write a few words expressing my satisfaction at your having done my windows. As I may have told you, I had called you and one other person to come and give me an estimate. I was extremely impressed with your returning my phone message promptly, and scheduling to come out and look over the job and to give me an estimate on the work I needed done. Your cheerful and professional demeanor convinced me that you were the one to do the job. You were very helpful in offering a selection of films, as well as recommending which would look best and be the most efficient in the different sun exposed rooms. Our house is an old colonial with some floor to ceiling windows, and old 1800s glass in many window panes. A great deal of sun streams in from the South and east, and western exposures. Your expertise in educating me as to the level of tints best suited to the living room, dining room, library, master bedroom and bath, as well as my daughter's room, has helped to protect my antiques, prints, rugs, and furniture from sun damage and fading. This winter I have already noticed my heating bill has been less (even with the higher prices) and this past summer, the house was cool even with the hot sun beating down. Definitely we have noticed a difference! I think of it as.... I never go outside, into the sun, without sun glasses and sunscreen on....why would I wish to leave my house and furnishings exposed to all the sun's damaging effects?
But mostly Tim, it was the pleasure of having you come in to our home and do all the necessary prep work, the cleaning of the windows, measuring, cutting the film, placing the film onto the windows, that I remember the easiest part for us. As you were quiet, unobtrusive, cheerful, showed up at the time you said you would, were EXTREMELY neat, cleaned up at the end of each day, and always returned on time the next day. It was truly our pleasure to have you working in our home. And many thanks to you and Pro-Film for helping to keep the damaging effects of the sun from filtering inside our home!
Tim is extremely knowledgeable, conscientious and customer focused.
Not only do my clients get a world-class, energy-efficient and competitively priced product, they also get a meticulous installation by Pro-Film's owner. Tim is extremely knowledgeable, conscientious and customer focused. I wouldn't hesitate to bring Tim in on any residential or commercial project!
I look forward to bringing you in on a few jobs this year!!!
Laurene McGarry - President
Eclectic Design Concepts
The results were superb.
Dear Mr. Van Deusen
Pro-Film was contracted to reduce glare and heat loss at our property. Tim Van Deusen conducted the operations in a thoroughly professional and capable manner. The job was done on time, as quoted, and with minimal interruption. The results were superb. I would not hesitate to call upon his services again.
You took the time to recommend the appropriate window film to fit our needs.
After an extensive home remodel my husband and I knew we needed to protect our investment. Our concerns were premature fading of our newly refinished hardwood floors, the furniture and our silk draperies. You took the time to recommend the appropriate window film to fit our needs. We would like to thank you for educating us on the benefits of window tinting.
As an Interior Decorator I recommend Pro-Film to all my clients who want to protect their furnishings.
Decor & You, Litchfield Ct.
I can enjoy the view from my windows on bright sunny days and not have a worry about fading furniture
I had Pro Film install window film on my windows and couldn't be more pleased. I can enjoy the view from my windows on bright sunny days and not have a worry about fading furniture. Tim Van Deusen was great! He started and finished the project in time and couldn't have been more customer service oriented. An added plus is the neatest workman I have ever encountered!